This Shipping Policy outlines the terms and conditions related to the delivery of software products and associated materials by Rudvar IT Services.The minimum timeline for shipping is around 1 week and the maximum timeline can extend up to 6 months or more depending upon the customer.

Shipping Methods

We primarily deliver our software products electronically through download links or access to online platforms. No physical shipping or delivery of tangible goods is involved unless explicitly specified.

Delivery Timeframes

Upon successful completion of a purchase transaction or subscription, you will typically receive access to the software product immediately or within a specified timeframe, as communicated during the purchase process.

Delivery Process

1. Digital Delivery:

   • For software licenses or subscriptions, you will receive an email containing instructions on how to download or access the software.

   • Access credentials (such as license keys or login details) will be provided securely.

2. Updates and Upgrades:

   • Customers with active subscriptions or maintenance plans will receive updates and upgrades electronically through designated channels.

Shipping Fees

Unless explicitly stated otherwise, our software products are delivered electronically at no additional cost beyond the purchase price or subscription fee.

Customer Responsibilities

It is the customer's responsibility to:

• Ensure the accuracy of the contact information provided for delivery.

• Safeguard access credentials and software downloads against unauthorized use or distribution.

• Contact us promptly if there are any issues with the delivery process.

Technical Requirements

Customers are responsible for ensuring that their systems meet the minimum technical requirements to use our software products effectively. These requirements are typically outlined on our website or product documentation.

Support and Assistance

If you encounter difficulties during the download or installation process, please contact our customer support team for assistance. We are committed to ensuring a smooth experience for our customers.

Returns and Refunds

Given the nature of digital products, we generally do not accept returns or offer refunds once software has been delivered or accessed. Exceptions may apply under certain circumstances; please refer to our Refund Policy for details.

Contact us: abhi@rudvar.com
Phone No.: +91-7410736933